Shopify Partners. On
Another Level
Certified & Active
Custom Shopify Apps
Apps for Our Brands
A True Partner in the Shopify Ecosystem
Full-Spectrum Shopify Expertise
From the first store configuration to custom app development, we operate across every layer of the Shopify platform to help brands run better.
Shipping & Logistics Setup
Shipping can be one of the most complex parts of running a Shopify store. In onboarding we configure your shipping and location settings to make sure everything is aligned.
Shopify App Development
We build private and public Shopify apps that extend what the platform can do for our brands. Our apps are purpose-built to solve specific operational problems — not generic tools, but targeted solutions that deliver measurable value.
Brand-Embedded Support
We do not operate at arm's length. When a brand works with us, we become an extension of their team — embedded in their Shopify environment, understanding their workflows, and building solutions that fit their specific operational reality.
We Built the App the Market Was Overcharging For
Non-Preferred Carriers Break Shopify's Tracking
Without the app: Status stuck at "Tracking Added" — forever
Customer email sequences never trigger — broken CX
Existing solutions like TrackingMore charge $0.05 per shipment
When brands use carriers that are not on Shopify's preferred list — such as UniUni, Amazon Shipping, and Passport — tracking numbers get pushed to the order, but the status never updates. The delivery status stays stuck on "Tracking Added" indefinitely.
This is a critical operational failure because Shopify's native email sequences — the ones that notify customers about their shipment — are triggered by delivery status changes. No status updates means no "In Transit" emails, no "Out for Delivery" alerts, and broken post-purchase communication with customers.
When brands use carriers that are not on Shopify's preferred list — such as UniUni, Amazon Shipping, and Passport — tracking numbers get pushed to the order, but the status never updates. The delivery status stays stuck on "Tracking Added" indefinitely.
This is a critical operational failure because Shopify's native email sequences — the ones that notify customers about their shipment — are triggered by delivery status changes. No status updates means no "In Transit" emails, no "Out for Delivery" alerts, and broken post-purchase communication with customers.
Without the app: Status stuck at "Tracking Added" — forever
Customer email sequences never trigger — broken CX
Existing solutions like TrackingMore charge $0.05 per shipment
Mountainy Tracking App — Built In-House, Free for Our Brands
"In Transit" → "Out for Delivery" → "Delivered" — all update correctly
Shopify email sequences trigger correctly at every stage
$0.00 cost — included for all brands working with Mountainy
We built a private Shopify app that bridges the gap between non-preferred carriers and Shopify's fulfillment tracking system. The app polls carrier APIs for real-time status updates and pushes them back into Shopify's order timeline — exactly as if the carrier were natively supported.
The result: delivery statuses update correctly, email sequences fire on time, and customers receive the post-purchase experience they expect. And because it is a private app available exclusively to brands that work with Mountainy, it does not cost them a single cent.
We built a private Shopify app that bridges the gap between non-preferred carriers and Shopify's fulfillment tracking system. The app polls carrier APIs for real-time status updates and pushes them back into Shopify's order timeline — exactly as if the carrier were natively supported.
The result: delivery statuses update correctly, email sequences fire on time, and customers receive the post-purchase experience they expect. And because it is a private app available exclusively to brands that work with Mountainy, it does not cost them a single cent.
"In Transit" → "Out for Delivery" → "Delivered" — all update correctly
Shopify email sequences trigger correctly at every stage
$0.00 cost — included for all brands working with Mountainy
The Mountainy Tracking App keeps delivery statuses current in Shopify — even for carriers the platform does not natively support.
Carriers the Tracking App Supports
These are the carriers that Shopify does not natively track — the ones that leave delivery statuses stuck. Our app fixes that.
Building Apps That Bring Real Value to Brands
The Mountainy Tracking App is our first private Shopify app — and it is a direct expression of our development philosophy. We do not build apps to sell them. We build apps to solve specific, real problems that our brands face, and we make them available at no cost as part of what it means to work with Mountainy.
Problem-First Development
We start with a real operational problem, not a feature idea. Every app we build has a clear before-and-after story.
Private & Exclusive
Our apps are private Shopify apps available exclusively to brands that work with us — not listed on the App Store
Zero Cost to Brands
App access is included in our partnership. No per-shipment fees, no subscriptions, no hidden costs.
