Valuetainment

We set up a scalable fulfillment system that allowed our client to scale without sacrificing service levels. We invested in automation equipment to boost capacity, cut down on labor, and save on costs. On top of that, we redesigned the warehouse with special 'bulk' shipping stations, making it easier and quicker to process the same orders while cutting down on mistakes.

• Automation equipment
• Reduced labor
• Bulk shipping stations

To help our client stand out from their competitors in a risk-free way, we leveraged our print-on-demand arm of the business. When this client started with us, all of their apparel was sourced overseas and inventoried in our warehouse. We helped them scale their product launches by offering print on demand products in addition to what they carried in inventory. Because of this, the client was able to capitalize on trends and seasonal markets that they hadn't tapped into before. By adapting this hybrid strategy, this client sold 17,600 print on demand items in 2024! With our hybrid fulfillment program leveraging Ship Hero and Fulfill Engine, all of the print on demand items were able to be shipped in the same package as any inventoried items that were sold. Without needing to send split shipments to customers, our client was able to save thousands of dollars shipping these orders.

• Scaled product launches with print on demand
• Capitalized on trends and seasonal sales
• 17,600 print on demand items sold in 2024

With our hybrid fulfillment program leveraging Ship Hero and Fulfill Engine, all of the print on demand items were able to be shipped in the same package as any inventoried items that were sold. Without needing to send split shipments to customers, our client was able to save thousands of dollars shipping these orders.

We partnered with Passport to roll out an International DDP (Delivered Duty Paid) program that simplifies the process of handling international orders. Here's how it works: our client sets up an account with Passport, and we integrate Passport's international rates directly into our Warehouse Management System (WMS). When a customer checks out, all shipping costs, including duties and taxes, are calculated and passed onto the customer. The result? Our client can sell internationally without worrying about handling the fees or filing taxes with other countries. All of that is managed by Passport. Plus, the end customer doesn't have to worry about paying duties when their package arrives because everything is already covered at checkout. This makes selling internationally seamless for both our client and their customers.

• Hassle free international shipping program
• Competitive international shipping rates

In the apparel business, it's common for customers to exchange or return their items when the fit or feel isn't quite right. This can become a huge headache for the customer service team that is dealing with all of the return requests and generating return shipping labels.To address this, we integrated this client's store with Redo Returns. With Redo they are able to control the return process every step of the way.

• Offer return coverage at checkout
• Build custom return flows based on any condition
• A/B test the shopper experience
• Incentivize exchanges
• Reduce refunds
• Dig into robust analytics
• Hassle free international shipping program
• Competitive international shipping rates